Privacy Policy
Bobby’s Lens ("Bobby’s Lens," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Bobby’s Lens collects, uses, stores, and protects information when you visit our website, contact us, book photography services, purchase photographs or products, or otherwise interact with our business.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Bobby’s Lens, we may collect information including:
Information You Provide
This may include:
Name
Email address
Phone number
Mailing or billing address
Company or organization name
Information provided when requesting a quote
Information provided when booking a photography session
Photography preferences or session details
Messages and communications you send to us
Information provided when purchasing photographs or products
Information necessary to process payments
Photographs and Related Information
When you book a photography session, Bobby’s Lens will collect and retain photographs created during the session as part of providing our services.
Photographs may include identifiable individuals.
Additional information associated with a photography session may include the date, location, selected images, image preferences, and other information necessary to provide the requested services.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, depending on the website technology and services we use.
This may include:
IP address
Browser type
Device type
Operating system
Approximate geographic location
Pages visited
Referring website
Date and time of visits
Website interactions
This information may be collected through cookies, analytics tools, pixels, or similar technologies.
2. How We Use Your Information
Bobby’s Lens may use personal information to:
Respond to inquiries and requests
Provide photography services
Schedule and manage photography sessions
Communicate with clients
Prepare proposals, invoices, and contracts
Process payments
Deliver photographs and products
Provide online galleries
Provide customer support
Improve our website and services
Maintain business records
Prevent fraud, abuse, or unauthorized activity
Comply with legal and regulatory requirements
Send marketing communications when permitted by law and when appropriate
We may also use information to communicate with you about services you have requested or previously purchased.
3. Photographs and Marketing
Photography is the primary service provided by Bobby’s Lens, and photographs may be used for portfolio and promotional purposes when appropriate permission has been obtained.
Unless otherwise agreed in writing, Bobby’s Lens may use photographs created during a session for purposes such as:
Website portfolio
Social media
Advertising
Promotional materials
Photography competitions
Printed marketing materials
Other examples of our work
If you do not want your photographs used for promotional purposes, please contact Bobby’s Lens and request that your images not be used for marketing.
For corporate photography, the contracting organization may be responsible for obtaining any necessary employee or participant permissions where applicable.
4. Payment Information
Payments may be processed through third-party payment processors.
Bobby’s Lens generally does not receive or store complete credit card or debit card numbers when payments are processed through third-party payment providers.
Payment information is handled according to the privacy policies and security practices of the applicable payment processor.
5. Cookies and Tracking Technologies
Our website and third-party services may use cookies, pixels, analytics tools, or similar technologies.
These technologies may help us:
Understand how visitors use our website
Measure website traffic
Improve website functionality
Remember preferences
Measure advertising effectiveness
Provide relevant marketing or advertising
You may be able to control or disable cookies through your web browser settings.
Disabling certain cookies may affect the functionality of portions of the website.
6. Third-Party Services
Bobby’s Lens may use third-party companies and services to help operate our business.
These may include providers for:
Website hosting
Online galleries
Scheduling
Payment processing
Email
Customer relationship management
Marketing
Analytics
Cloud storage
Photo delivery
Printing and product fulfillment
These providers may have access to personal information when necessary to perform services on our behalf.
We do not authorize service providers to use your information for purposes unrelated to the services they provide to Bobby’s Lens, subject to their own applicable terms and privacy policies.
7. Information Sharing
Bobby’s Lens does not sell your personal information as part of our ordinary business operations.
We may share information when reasonably necessary to:
Provide requested services
Process payments
Deliver photographs or products
Operate our website and business systems
Communicate with you
Comply with legal obligations
Respond to lawful requests from government authorities
Protect the rights, property, or safety of Bobby’s Lens, our clients, or others
Detect or prevent fraud or unauthorized activity
Complete a business transaction involving Bobby’s Lens
8. Online Galleries and Photo Delivery
Photographs may be delivered through third-party online gallery or photo-delivery services.
Depending on the service used, photographs may be accessible through a private gallery link, password, email address, or other authentication method.
Clients are responsible for keeping private gallery links, passwords, and downloaded files secure.
Bobby’s Lens is not responsible for unauthorized access resulting from a client sharing a gallery link or password.
9. Data Security
Bobby’s Lens takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security of information transmitted to or stored by Bobby’s Lens or third-party service providers.
10. Data Retention
Bobby’s Lens retains personal information and photographs for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, comply with legal obligations, and operate our business.
Photographs may be retained for backup, archival, portfolio, and business purposes.
Clients should not rely on Bobby’s Lens as their permanent backup or storage provider. Clients are responsible for maintaining their own copies of delivered photographs.
11. Your Choices
Depending on the circumstances and applicable law, you may have choices regarding your personal information.
You may contact us to:
Request access to certain personal information we maintain about you
Request correction of inaccurate information
Request deletion of information where applicable
Opt out of certain marketing communications
Ask questions about how your information is used
Some information may need to be retained to comply with legal obligations, complete transactions, maintain business records, or establish or defend legal claims.
12. Marketing Communications
If you provide your contact information, Bobby’s Lens may contact you regarding inquiries, bookings, services, or other communications related to your relationship with us.
Where permitted by law, we may also send promotional or marketing communications.
You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the communication or by contacting us directly.
Opting out of marketing communications will not prevent us from sending transactional or service-related communications necessary to fulfill a booking or provide requested services.
13. Children's Privacy
Our website and services are not directed toward children under the age of 13.
Bobby’s Lens does not knowingly collect personal information from children under 13 through its website without appropriate parental or legal guardian involvement.
If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
14. Links to Other Websites
Our website may contain links to third-party websites, services, social media platforms, or other online resources.
Bobby’s Lens is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
15. Florida and Other Privacy Rights
Privacy rights may vary depending on where you live and applicable law.
Certain states provide residents with additional rights regarding their personal information.
If you believe you have privacy rights applicable to your situation, you may contact Bobby’s Lens using the information provided below.
We will evaluate and respond to valid privacy requests in accordance with applicable law.
16. Changes to This Privacy Policy
Bobby’s Lens may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or legal requirements.
When changes are made, the updated policy will be posted on this page with a revised effective date.
Your continued use of our website or services after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy, to the extent permitted by law.
17. Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact:
Bobby’s Lens
Email: Bobby@BobbysLens.com
Phone: 612-770-0117